Frequently asked questions
Q. I am disturbed by a pub near me. What can I do about it?
A. Depending on the type of problems caused, you can report them to the Council and/or call for a “review” of a licence. A review is your opportunity to ask for changes to be made to the way the premises is run, including opening times. We can help you with this process; just call us on 020 8964 9704.
Q. I am kept awake until the early hours of the morning by noisy customers on their way home. Is there anything I can do about noise that is not coming from the pub itself?
A. You can report this kind of “anti social” behaviour to the Council on 020 7641 3000 (community intelligence line). They will keep records of your complaints and advise you. If the problem is ongoing, however, you can call for a review of the premises licence, asking for the premises’ opening hours to be reduced (see above).
Q. I have heard that a premises near me has applied to stay open longer. What can I do?
A. You are entitled to make a “representation”, putting your views to the Licensing Authority. We can assist you with this – contact us.
You can also consult our guide for more information on how to object to a licensing application How to object to a licence application.pdf
Q. I am worried that I don’t have a lawyer and won’t be able to do all this on my own.
A. We can advise you and represent you if necessary, free of charge. Please contact us for more advice
